Salesforce Technical Support Specialist - Remote from Bali

SupportNinja · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
SupportNinja is seeking a skilled Salesforce Technical Support Specialist to join our remote team based in Bali. In this role, you will provide technical support to Salesforce customers, ensuring their systems run smoothly and efficiently. You will work closely with our team to troubleshoot issues, implement solutions, and provide ongoing support. This is a great opportunity for someone who is passionate about technology and customer service.

📋 Tanggung Jawab Pekerjaan

Provide technical support to Salesforce customers, including troubleshooting issues and implementing solutions.,Work with the team to identify and resolve technical problems.,Provide ongoing support to ensure Salesforce systems are running smoothly.,Document technical issues and solutions for future reference.,Collaborate with the development team to improve Salesforce functionality.,Assist in the testing and deployment of new Salesforce features.,Provide training and guidance to customers on Salesforce best practices.,Stay up-to-date with the latest Salesforce technologies and trends.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,2-3 years of experience in Salesforce technical support or a similar role.,Strong knowledge of Salesforce platform, including Salesforce Lightning, Salesforce Mobile, and Salesforce AppExchange.,Familiarity with Salesforce development tools such as Salesforce DX, Salesforce CLI, and Salesforce Metadata API.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Familiarity with Agile methodologies and project management tools such as Jira.

🛠️ Keahlian

Salesforce AdministrationSalesforce DevelopmentSalesforce LightningSalesforce MobileSalesforce AppExchangeSalesforce DXSalesforce CLISalesforce Metadata APIAgile MethodologiesProject Management Tools
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